Conversational
Thinking
We design conversational services to transform access to knowledge in your organization.
At Profile we promote new ways of interacting with internal information through personalized conversational assistants. We combine the potential of generative artificial intelligence with RAG (Retrieval Augmented Generation) architectures to design services that allow you to easily consult corporate knowledge through natural language.
Flexible
Platform
We start from a robust and customizable base to build your assistant, without compromising security or performance.
We deploy conversational services on a flexible platform that adapts to your technology environment and security policies. Our approach includes:
- Ingest and vectorization of documentation from multiple sources.
- Integration with corporate authentication systems (Active Directory, Okta, LDAP, etc).
- Granular role-based access control.
- Use of different workspaces to segment information by areas, departments, etc.
- Dynamic selection of LLM to profile the response obtained.
- Query document ingest history.
- View usage metrics
- Enhanced learning with feedback on the answers obtained
- Deployment on-premise, in your cloud or in infrastructure managed by Profile.
- Regulatory compliance (including GDPR).
CONVERSATIONAL
EXPERIENCE
We create conversational experiences that are natural, fluid and aligned with your information flows.
We design interactions that understand context, recognize intentions and learn from each conversation. Our services enable:
- Conversational context management and multi-turn continuity.
- References to previous interactions.
- Streaming responses to improve user experience.
- Integration through RESTful API with portals, intranets or corporate tools.
Scalable
Architecture
We build on modern, open and highly configurable technologies.
Our services are based on a technical architecture that evolves with you:
- Managed conversational agents with FastAPI and LangGraph.
- AI process orchestration with LangChain and LangGraph Studio.
- Vector databases such as ElasticSearch or Qdrant… Connectors with leading cloud services: Azure OpenAI, OpenAI, Anthropic, SharePoint, Google Drive…
Continuous
Monitoring
We monitor and continuously improve the service with clear metrics and full traceability.
We incorporate observability tools from the beginning to offer you:
- Logs and metrics accessible in real time.
- Track usage, quality of responses and user satisfaction.
- Early detection of errors and performance problems.
Progressive
Delivery
We work with you, deploying value from day one.
Our work methodology allows us to launch a useful first version in weeks and to evolve in an agile way towards advanced solutions.
Collaborative
Integration
We co-create with you, integrating into your technical and organizational ecosystem.
We collaborate closely with your technical team to ensure a smooth integration, aligning with your priorities, budget constraints and real needs.
